PRIVACY POLICY

Arcade Labs
1005 H St, Las Vegas, NV 89106, USA
Phone: +1 614-364-8829
Email: info@building-arcade.com

At Arcade Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to maintaining the trust you place in us by protecting your data.

Last updated: October 30, 2025

Effective date: October 30, 2025

Data Controller

Arcade Labs is the data controller responsible for your personal information. We determine how and why your data is processed in connection with our website and services.

Information We Collect

Information You Provide Directly

When you interact with our website or contact us, you may provide:

  • Name and contact information (email address, phone number) when you fill out forms
  • Project details and requirements when requesting consultations or services
  • Communication content when you email us or use our contact form
  • Payment information for services (processed through secure third-party providers)

Information Collected Automatically

When you visit our website, we automatically collect:

  • Technical information (IP address, browser type, operating system, device information)
  • Usage data (pages visited, time spent on pages, navigation patterns, referral sources)
  • Cookie data as described in our Cookie Policy
  • Log files and analytics data for security and performance purposes

Information from Third Parties

We may receive information from:

  • Analytics providers (Google Analytics) regarding website usage
  • Advertising platforms about campaign performance
  • Security services that help protect against fraud and abuse

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

To provide our game development services, respond to your inquiries, process project requests, and communicate with you about your projects.

Website Improvement

To analyze website usage, understand user behavior, improve our content and user experience, and optimize our website performance.

Marketing Communications

To send you information about our services, industry updates, and relevant content (only if you have opted in to receive such communications).

Security and Fraud Prevention

To protect our website, detect and prevent fraud, maintain security, and ensure compliance with legal obligations.

Legal Compliance

To comply with legal requirements, respond to legal requests, enforce our terms, and protect our rights and those of our users.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes (such as marketing communications or certain cookies).
  • Contract: When processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate business interests (such as improving our services, security, and fraud prevention) and does not override your data protection rights.
  • Legal Obligation: When processing is necessary to comply with legal requirements.

How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers

Third-party companies that help us operate our website and deliver services (hosting providers, email services, analytics providers, payment processors). These providers are bound by confidentiality agreements and can only use your data as instructed by us.

Legal Requirements

Law enforcement, regulatory authorities, or other parties when required by law, to protect our rights, or to respond to legal processes.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or part of our business, your information may be transferred to the acquiring entity.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Retention periods vary based on:

  • Contact form inquiries: Retained for up to 2 years after the last communication
  • Project-related information: Retained for the duration of the project and up to 7 years after completion for legal and business purposes
  • Analytics data: Aggregated and anonymized data may be retained indefinitely
  • Marketing communications: Retained until you unsubscribe or request deletion

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit and at rest

Regular security assessments and updates

Access controls and authentication measures

Secure data storage and backup systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Data Protection Rights

You have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Request that we limit how we use your personal data.

Right to Data Portability

Receive your personal data in a structured, commonly used format.

Right to Object

Object to processing of your personal data for certain purposes.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent.

Right to Lodge a Complaint

File a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by regulatory authorities, to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to read the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: info@building-arcade.com

Phone: +1 614-364-8829

Address: 1005 H St, Las Vegas, NV 89106, USA

Or visit our contact page to send us a message.